Teneo for Technology & Software
Empower Your Tech Business with AI Agents Precision & Efficiency
In today’s fast-paced tech world, customer expectations are at an all-time high. They demand instant support, precise answers, and seamless digital experiences. But meeting these expectations at scale can be overwhelming—unless you have the right AI-powered solution.
Revolutionizing the Software & Tech Industry with AI Agents
Tech companies need agile, intelligent automation to stay competitive. Teneo’s AI agents empower businesses to:
Cut Costs & Boost Efficiency – Automate repetitive support tasks, reducing misrouted calls by 30% and cutting Average Handling Time (AHT) by 2 minutes per interaction.
Deliver Proactive, Personalized Support – Engage users across chat, email, social media, and self-service portals, ensuring tailored, real-time solutions.
Scale Without Limits – Expand effortlessly across multiple regions and languages while maintaining consistency and compliance
Optimized Operational Costs and Efficiency
Optimized Operational Costs and Efficiency
Scalable Cost Reduction: Teneo’s AI platform enables up to 98% savings by automating routine inquiries and tech support, freeing human resources for higher-impact work.
Precision and Speed: Achieve over +95% accuracy in customer interactions across all support channels, ensuring swift, accurate responses that satisfy users and streamline workflows.
Seamless Integration: Integrate Teneo with your existing CRM, helpdesk, and ticketing systems for uninterrupted, real-time support.
Enhanced Customer Support
Personalized, Proactive Engagement: Provide intelligent, tailored support and recommendations, enhancing user satisfaction and fostering loyalty.
Multi-Channel and Multi-Region Support: Teneo’s platform supports a global user base, enabling seamless experiences across chat, email, and social media.
Continuous Improvement with Machine Learning: Teneo’s adaptive AI continually learns from each interaction, enhancing its ability to handle complex tech inquiries.
Uncompromised Data Security and Compliance
GDPR & CCPA Compliant – Built with enterprise-grade encryption to keep customer data secure.
ISO 27001 Certified – Your AI agent operates on a reliable, protected infrastructure.
Data Control & Ownership – Manage, export, and delete data as needed—your information, your rules.
Bring your AI agents to life with natural, engaging voices.
AI Voices for AI Agents
Teneo integrates with any speech provider to create ultra-realistic, industry-specific voices tailored to your brand. Let’s explore some examples below:
Chris Code
Male - English (UK)
- Analytical
- Calm
- Detail-Oriented
Software & Technology
Yoleidy Care
Female - English (US)
- Compassionate
- Patient
- Knowledgeable
Healthcare
Andreas Vault
Male - English (US)
- Trustworthy
- Authoritative
- Empathetic
Banking
Marie Skye
Female - English (US)
- Friendly
- Helpful
- Organized
Airlines
Nuria Cart
Female - English (US)
- Cheerful
- Enthusiastic
- Proactive
Retail
Per Shield
Male - English (US)
- Dependable
- Knowledgeable
- Formal
Insurance
Fredrik Connect
Male - English (US)
- Friendly
- Resourceful
- Resonant
Telco
Roger Wander
Male - English (UK)
- Adventurous
- Optimistic
- Approachable
Travel
Maria Power
Female - English (US)
- Efficient
- Reliable
- Calm
Utility
Patrik Welcome
Male - English (US)
- Hospitable
- Attentive
- Authentic
Hospitality
Madda Drive
Female - English (UK)
- Confident
- Tech-Savvy
- Enthusiastic
Automotive
Eric Shop
Male - English (US)
- Approachable
- Knowledgable
- Happy
E-Commerce
Global Tech Company
Discover how Škoda AUTO harnessed Teneo's AI platform to supercharge customer experiences, resulting in a 100% increase in customer requests and expansion across 13 European regions.
$39M Projected ROI
30% Reduction of Misrouted Calls
2min Reduction in AHT
Why Choose Teneo for Your Technology & Software Business
Industry-Proven Success
Join other tech leaders who have transformed customer support with Teneo.
Customizable, Adaptive Solutions
Tailor AI to meet your specific tech and software service requirements.
Global Reach with Scalable AI
Expand seamlessly into new markets and languages while maintaining exceptional service.
Use Cases for Teneo in Software Companies
Teneo are increasingly utilized by software companies to enhance customer interactions, streamline processes, and improve service efficiency. Here are several key use cases:
The deployment of Teneo in software companies helps to enhance operational efficiency in addition to significantly improving customer satisfaction by providing timely and personalized support. As technology advances, the capabilities of these virtual assistants are expected to expand further, driving innovation in customer service and engagement strategies.
Teneo for Other Industries
Get in Touch
Transform your technology and software customer experience with Teneo Agentic AI. Schedule a demo to explore how our AI-driven platform can help you achieve precision, efficiency, and growth.