Documentation

Reference Documentation

Start building your first flows and conversations

Build your bot

Easily connect to Teneo using the available APIs

API Reference

Deploy your bot

Read about the Teneo Linguistic Modelling Language

Linguistic Modelling Language

Learn how to query and work with your data

Analyze your bot

Teneo Query Language Reference

Explore some of our most common and useful extensions

Optimize your bot

Read about the various user interfaces of the Teneo platform

Studio UI Reference

Learn Teneo through these practical guides

All Guides

Learn Teneo in-depth through guided journeys or videos about specific topics

Training Center

A 10 minute tour through the Teneo platform

Teneo in 10 minutes

Learn at your own pace with our learning journeys

Learning Journeys

Create your own coffeeshop bot from scratch!

Build a coffeeshop bot

Watch videos to learn more about Teneo from our experts

Videos

Create a Conversational AI application that is using OpenAI services!

Teneo Generative QnA

Become a Certified Teneo Conversational AI Developer

Certifications

Academy

OpenQuestion

Microsoft

All Resources

Explore some of our most recent CC platform connectors

Contact Center Platforms

Easily connect Teneo to your backend systems

Backend connectors

Easily connect Teneo to your frontend systems

Channel connectors

Easily connect Teneo data to your data visualization tool

Data connectors

Easily connect Teneo to your live agent chat systems

Live Chat integrations

Quickly get started with our example solutions

Example solutions

Resources

Community

News

Log out

Environment

Bots

Manage and invite your colleagues to your team

Team

My Teneo

Log in

Request sandbox

Contact

Teneo.ai: Learning Hub

gutenext-blocks/general-content

Editor's Picks

gutenext-blocks/smart-blog-headlines

Download Now

This white paper provides key support and information for customer experience professionals seeking to drive improvements in Contact Center environments

The Evolution of CX - From Conversational IVR to OpenQuestion

the-evolution-of-cx-whitepaper

Whitepaper - The Evolution of CX - From Conversational IVR to OpenQuestion

Learning Hub

Whitepaper

gutenext-blocks/resource-highlight

Latest Articles

View More Posts

gutenext-blocks/heading-with-link

Get the Latest Industry News in Your Inbox

gutenext-blocks/smart-blog-table-newsletter

Explore More Topics

gutenext-blocks/section-heading

gutenext-blocks/multi-topics

IVR

gutenext-blocks/smart-blog-categorized

This e-book covers the future of Conversational IVR and how an improved Voice Experience (VX) can save €3,2 M annually.

The Future of Conversational IVR and Why VX is the Way Forward

ebook-02

E-Book - How to Make a Success Of Your CX With TX

e-book

Company News

gutenext-blocks/smart-blog-table

Customer Experience

Learn More

We help high-growth companies like Telefónica, HelloFresh and Swisscom find new opportunities with our technology. Interested to learn what we can do for your business?

Real results with the power of OpenQuestion

gutenext-blocks/box-cta

Future proof your contact center with Teneo

Webinar on Demand: Future-Proofing Your Contact Center

What Are AI Agents? 6 Powerful Examples in action

How Agentic Orchestration is Transforming AI in Business

Multi-Agent AI: Improving the Workplace with Specialized Bots

How AI Agent Assist is Revolutionizing Customer Service

5 Companies Leading the Way in AI Agent Technology

Teneo AI agent orchestration demonstrated

AI Agent Orchestration Explained: How and why?

What are LLM Agents and how to build them for your enterprise

What is Agentic AI and why should we care?

Business Systems and Teneo.ai Partnership

Business Systems and Teneo.ai Announce Strategic Partnership to Revolutionise Contact Centres with Advanced Voice Automation and Generative AI

Seamless Transition: Replacing Nuance IVR with Teneo

Nuance Conversational AI: Transforming Customer Interactions

Nuance TTS Migration: Why Teneo Is the Ideal Transition Platform

Advanced Triage Call Solutions for Modern Healthcare 

The Role of GenAI in Customer Experience Automation (CXA)

Artificial Intelligence in Healthcare: Enhancing Patient Care

The Future of Voicebots in Conversational AI with 7 Examples

Empowering the Phone Triage Nurse with AI Tools

Revolutionizing Healthcare with Voice AI Chatbot Use Cases and Benefits

The Future of AI in Healthcare: 7 Key Trends Transforming the Industry

Voice IVR - future of customer engagement

Voice IVR: The Future of Customer Engagement

Artificial solutions rebrands as Teneo.ai