PUBLIC COMPANY · NASDAQ FIRST NORTH

Enterprise Agentic AI, built for the contact centers that can't afford to get it wrong.

Teneo powers more than 17,000 AI agents in production at global enterprises like Telefónica, Swisscom, HelloFresh and Medtronic. Voice and chat. 86+ languages from a single instance. 100% output control. No LLM lock-in.

Teneo is built for control — validated responses, any-system connectivity, and no LLM lock-in.

In production · audited results

Why We exist

Teneo is built differently.

Most enterprise voice AI works in a demo.It struggles in production.

Most enterprise voice AI today is built as an LLM product — the model does the understanding, generates the answer, and speaks to the customer directly.

That works in a demo. It struggles in production: hallucinations reach customers, accuracy drifts when the underlying model changes, latency breaks past the one-second threshold where human conversation falls apart, and the contact center loses the audit trail that regulators in banking, healthcare, telecoms and the public sector require.
Twenty years of patented research — €160 million of intellectual property, two million lines of code — sits between the LLM and the customer. We use as much LLM as needed and no more. Every response is validated against your business rules before it reaches the line. The platform behaves the same today as tomorrow, even when the underlying model changes.
Teneo is built differently.

Twenty years of patented research — €160 million of intellectual property, two million lines of code — sits between the LLM and the customer

Teneo vs. Other Vendors
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WHAT MAKES TENEO DIFFERENT

Three things matter in enterprise voice automation.We’ve optimized for all three.

Understanding

Customers don’t speak in scripts. They interrupt, change direction, code-switch between languages and use industry-specific terms. Teneo understands them.

Accuracy

Every response Teneo gives a customer is validated against your business rules and approved knowledge base. No hallucinations. No off-script answers. Full audit trail.

Latency

Above one second of delay and a phone conversation breaks down. Teneo is engineered for sub-second response across voice, chat, and messaging — at scale.

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Non-negotiables

The four things,We’ll never compromise on.

Teneo AI - About us
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100% output control

An LLM wrapper quoting an incorrect rebooking fee creates a customer expectation the airline must honour or dispute.

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LLM-independent by design

An LLM wrapper stating incorrect compensation eligibility exposes the airline to regulatory complaint.

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Best-in-class integration

An LLM wrapper confirming a seat upgrade that fails a fare class eligibility check creates a boarding-gate incident.

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Resolved interactions, not deflected calls

An LLM wrapper handling IRROPS at scale — thousands of simultaneous rebooking requests — with probabilistic accuracy is not a controlled system. It is a risk.

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Trust & Compliance

Built for banks, hospitals, telecoms and government.

Teneo handles voice AI for organisations where security and compliance are non-negotiable. We meet them where they are.

  • ISO/IEC 27001:2022
  • SOC 2 Type II
  • UK Cyber Essentials
  • GDPR-by-design
  • Confidential Compute supported
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Our People

Two decades of conversational AI research,met by enterprise software, contact center, and capital markets experience.

Leadership Team

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Our Intellectual property

Twenty years of patented researchbetween the LLM and your customer.

Two million lines of production code separate Teneo from the wave of voice AI products that can be built in an afternoon on top of a single LLM.

Teneo’s platform is built on twenty years of patented research in conversational AI, valued independently at €160 million. Our patents have been forward-cited by Amazon, Apple, Baidu, Google, IBM, Microsoft and Nuance — confirming Teneo’s foundational role in the field.

Forward-cited by

Amazon
Apple
Baidu
Google
IBM
Microsoft
Nuance
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Public company

A public companyyou can evaluate openly.

Teneo AI is listed on Nasdaq First North Growth Market. On the investor site you’ll find:

Teneo in public stock market

Better products are built by teams that bring different perspectives.
Teneo AI is committed to improving diversity and equity throughout the organisation as our team and business continue to grow.

Ready to see Teneo in action?

Whether you’re evaluating us for a contact center transformation or as a public-company investment, we’d like to talk.