Increase Conversational Automation
Increase Customer Service Automation by 40%. Quickly decrease 95% of the human assisted interaction across voice, chat and digital channels.
Margin Opportunity for AWS Partners!
Contact Center Automation for AWS Partners
Improve your customers’ CSAT score. Help them stop churn. Help your clients get more out of AWS Lex
Boost the current functionality and the ROI of your customer’s Amazon Connect project investments
Add Teneo on top and improve voice accuracy on your customer’s projects to +95%
Decrease Churn
Teneo decreases churn by 3-5%.
75% improvement in FCR
Improve call containment with 90%. Improve first call resolution with 75%. Apply the Accuracy Booster to AWS Lex or any IVR for a quick upgrade in days.
LLM Accuracy
Control and orchestrate generative AI and LLM hallucinations. Maintain control, increase guardrails and stay compliant.
+95% Accuracy in Contact Center Automation
Best intent understanding across any conversational channel for revenue and to drive growth.
How Teneo's functionality boost your AWS Connect margin
Customer Service Automation Benefits
Intent recognition for voice, chat and digital channels that powers up the native functionality of the Amazon Connect experience, validated by AWS.
With Teneo, AWS Connect Partners Get
A Power Boost
An Accuracy Booster to enhance AWS Lex or any Conversational AI platform.
+95% Accuracy Rate
High AI accuracy, crucial for voice-enabled AI chatbots, requires at least 90% accuracy to match human effectiveness.
Rapid ROI & Development
With Teneo, intelligent contact center automation is straightforward and accessible in days. Accelerate your workforce with Generative AI, from intent recognition to bot testing. Teneo is designed to deliver maximum value in record time.
Absolute AI Control
No control with Generative AI? Escalating costs in customer service?
Teneo brings together control for generative AI, hallucinations and traceability across systems for the best optimization.
+40% Increase in Self-Service
+40% contact center automation through accurate self-service across voice, chat and digital channels.
30% Increase in Voice Accuracy vs AWS Lex
Teneo's patented TLML™ ensure a significant leap in intent recognition added to any platform, including AWS Lex.
90% Reduction in Call Misrouting
Teneo's Conversational IVR, OpenQuestion sophisticated routing ensure that calls are directed accurately, greatly reducing misrouting instances.
Ready to Boost Amazon Connect?
Let us demonstrate how Teneo can increase accuracy to +95% and beyond. Enter your email below and get a free trial.
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