Maximize Precision with Teneo's NLU Accuracy Booster™

Revolutionize Your Contact Center's NLU Accuracy and Efficiency

Discover the power of Teneo's TLML™ (Teneo Linguistic Modeling Language), the deterministic language understanding system that transforms your contact center's AI from smart to brilliant, orchestrating any CCaaS and significantly turbo charging NLU accuracy to 95-100%.

Teneo's NLU Accuracy Booster™ Benefits

30% NLU Accuracy Increase

TLML™ turbo charges NLU accuracy to 95-100% as shown in actual testing. The Teneo Accuracy Booster™ add a 30% improvement to current accuracy by including a deterministic layer on top of your NLU (Natural Language Understanding) and LLM (Large Language Model), enabling a level of precision that probabilistic models alone cannot achieve and without the need for custom coding.

Instant Deployment & Faster Go-Live

Experience immediate accuracy improvements with Teneo's plug-and-play capabilities. TLML™ empowers your Virtual Agent to grasp context effortlessly, significantly reducing the go-live time and lowering the total cost of ownership by minimizing the need for post-launch adjustments.

Simplified Management

Streamline virtual agents and dialogue management with TLML’s unified workflows, reducing the need for extensive rulesets, high-maintenance custom coding and manual intervention.

How it works

TAILORING ACCURACY FOR YOUR CALL CENTER 👉 Key Features

Guardrails for Generative AI and Precision

Implements safety measures at scale to ensure accuracy and relevance of AI-generated content as well as ensure correct interpretation of close-lying intents, while also protecting against prompt hacking.

Lower Cost

No dependencies on metadata markup or custom scripts. No need to use static and ever-expanding rulesets. No need of increased demand for resources, additional infrastructure and personnel dedicated to maintenance and support.

High-Functioning and Critical Component

Designed to optimize and scale performance across all aspects of bot and dialogue management.

Experience TLML™

Elevate your contact center to new heights of performance and customer satisfaction with Teneo's NLU Accuracy Booster™ — where every call counts, and every interaction is an opportunity for excellence.

See a Demo

Please fill out the form below to request a personalized demo of Teneo Platform. Our team will get in touch with you shortly to schedule a demonstration tailored to your needs.