WHITE PAPER

Seamlessly Transitioning from Nuance to Teneo AI

Boost Efficiency and Maximize ROI with Teneo’s ACCelerator Pack.

Home
Home

Maximize Contact Center Efficiency with Teneo AI

Increase routing accuracy, unlock cost savings, and achieve ROI through automation—with guaranteed results. Outperform Nuance IVR or you don’t pay.

Optimize your contact center with Teneo AI’s ACCelerator Pack and achieve better automation ROI in under 90 days.

Image not found

Get Your Free Copy Today!

Download the whitepaper and discover how Teneo.ai can help you achieve 95% Routing Accuracy and up to 60% higher call containment rates.

Key Benefits

Why Teneo AI?

Experience an AI orchestration platform put on top of your Contact Center that transforms customer accuracy, speed of resolution, magnify support capabilities and inject Generative AI control and save costs.

Higher Routing Accuracy

Reduce misroutes and optimize task allocation with AI-driven precision.

Guaranteed Performance

Outperform Nuance IVR or you don’t pay.

Unlock Major Cost Savings

Slash operational costs by automating routine interactions.

Teneo Accuracy Booster How to

Maximize ROI Through Automation

Higher call containment rates and lower AHT deliver measurable efficiency gains.

Fast
Deployment

Transition from Nuance IVR in less than 90 days with minimal disruption.

Future-Proof Your Contact Center

Scalable, AI-driven solutions ready to grow with your business.

Transform Your Telecom Customer Service with AI and LLMs

Switching from Nuance to Teneo AI increased our routing accuracy to 95%, improved call containment by 60%, and saved $20M annually on operational costs. The transition was seamless, and ROI was immediate.

"

Teneo AI vs. Nuance IVR

Feature
Nuance IVR
Teneo AI
Routing Accuracy
Limited
High Precision
Guaranteed Performance
Cost Savings Through Automation
Moderate
Significant
Call Containment Rates
Low
60% Higher
Deployment Speed
Lengthy
Less than 90 days
Future Scalability
Limited
Comprehensive

What You’ll Learn in the White Paper

  1. How Teneo AI Increases Routing Accuracy: Learn how advanced AI reduces misroutes and improves task allocation efficiency.
  2. Automation-Driven Cost Savings: Discover how higher containment rates and lower AHT cut operational costs.
  3. Seamless Migration in Under 90 Days
    Get insights into Teneo AI’s phased migration approach that ensures no downtime.
  4. Proven ROI for High-Volume Contact Centers: Real-world data showing $59M ROI and $20M annual savings.

Transform Your Contact Center with Teneo AI.

Download the white paper and see how Teneo AI can revolutionize your operations with better routing, automation-driven savings, and measurable ROI— guaranteed.

What ROI can I expect from Teneo AI?

Clients typically see 60% higher call containment, reduced operational costs, and significant savings through automation.

What happens if Teneo AI doesn’t exceed Nuance’s accuracy?

You don’t pay. Teneo AI guarantees unmatched accuracy and results—or you owe nothing.

How does the phased migration process work?

We start by assessing your current system, implementing Teneo AI in stages to ensure a smooth transition with immediate improvements in routing and automation ROI.

Frequently Asked Questions

Have Questions? We’ve Got Answers.



Our Guarantee:
Risk-Free Results

Teneo AI guarantees unmatched performance: Exceed Nuance’s Accuracy—or You Don’t Pay. We are confident in Teneo AI’s ability to deliver better routing accuracy, automation-driven savings, and overall ROI. If we don’t outperform Nuance IVR, you won’t pay for the implementation.