Cut Costs by 30% with an Agentless Contact Center Solution
Introducing Teneo.ai’s Agentless Contact Center: Automate customer inquiries with AI, resolving up to 100% of basic support and +50% of Level 2 support - fast, reliable, and scalable.
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Transform Customer Service with Agentless Contact Centers
The document outlines the transition from traditional human-supported contact centers to fully automated solutions, discussing strategic benefits, key performance indicators (KPIs), and real-world case studies of successful AI implementations. Download this document and discover how AI can transform your customer service operations.
Modern contact centers struggle with:
Rising Staffing Costs
Inefficient Processes
Unsatisfactory Customer Experiences
Teneo.ai’s Agentless Contact Center leverages Generative AI to:
Automate Level 1 and Level 2 Support
Reducing Operational Costs by 30%
Drastically Improving Response Times
Teneo automates 100% of the tasks in the First Level of a Contact Center and 50% of Level 2, freeing human agents to handle more specialized tasks while ensuring fast, reliable service.
Per Ottosson
CEO, Teneo.ai
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Benefits of Teneo's Agentless Contact Center Solution
Agentless Contact Center: Maximize Efficiency & Cut Costs
1
30% Cost Reduction
Cut operational costs by automating up to 100% of Level 1
2
+95% First Contact Resolution
Ensure fast, accurate issue resolution on the first interaction, increasing customer satisfaction.
3
Scalable & Resilient
Handle dynamic call volumes without additional staffing, powered by Microsoft Azure.
See How It Works
Powered by Microsoft Azure for Unparalleled Scalability and Security
Microsoft Partnership
Teneo.ai’s platform leverages Microsoft Azure’s global infrastructure, ensuring secure, scalable, and reliable service for contact centers of any size.
“With Teneo.ai, we’ve reduced staffing costs by 85% while improving our First Call Resolution score by 30%. Their technology has transformed our customer service.”
— Fortune 500 Client
A Platform Built for the Future of Customer Service
Features & Functionalities of
Teneo's Agentless Contact Center Solution
Agentless Level 1 & 2 Support
Automate routine queries and complex inquiries with AI-powered accuracy. No human agents required for Level 1 support.
Instant, Accurate Responses
Generative AI provides instant resolutions without the latency and hallucinations of traditional models.
Built on Microsoft Azure
Enjoy seamless scaling, allowing your contact center to handle thousands of interactions per minute.
Advanced Business Intelligence
Real-time insights help optimize customer service performance, identifying key trends and areas for improvement.
Real Results: How Teneo.ai Reduced Costs and Improved Service for Enterprises
Teneo.ai empowers enterprises to streamline customer service, reducing costs while enhancing efficiency. Its AI-driven automation delivers faster, more accurate support, leading to impressive results such as:
85% Reduction in Staffing Costs
30% Increase in First Call Resolution
5x Faster Response Times
Frequently Asked Questions
How quickly can we deploy the Agentless Contact Center?
How scalable is the solution?
Don’t Get Left Behind
Start Automating Your Contact Center Today
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Start Automating Your Contact Center Today
Cut costs by 30% with an Agentless Contact Center solution!