Webinar on demand: LLM Orchestration and Contact Center Automation

Webinar presented on Benefits of Contact Center Automation
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We are excited to announce that our insightful webinar, LLM Orchestration and Contact Center Automation for the Agentless Future, is now available on demand! In this session, our experts Chris McManus and Ramazan Gurbuz explore how Large Language Models (LLMs) and orchestration are revolutionizing the future of customer service and enabling agentless contact centers.

Webinar presented on Benefits of Contact Center Automation

The webinar dives into key topics such as understanding LLMs, the role of AI orchestration in contact center automation, and how these technologies are enhancing scalability and flexibility in operations. Gain insights from real-world examples and expert analysis.

Watch the webinar now to discover how LLM orchestration can transform your contact center! You can find more of our webinars here.

Webinar Outline:

  • 00:00 Intro
  • 04:20 Understanding Teneo
  • 10:20 What is LLM Orchestration?
  • 13:00 How does Teneo deliver LLM Orchestration for Contact Center automation?
  • 19:20 Benefits of Contact Center automation
  • 30:00 Q&A and Closing Remarks

You can watch the webinar on demand here: Webinar Link

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