Revolutionize Your Customer Experience with

Teneo's LLM Orchestrator

Unlock unparalleled accuracy, control, and scalability with Teneo's cutting-edge LLM Orchestrator. Achieve up to 60% higher customer satisfaction and 40% full automation. Secure your data, gain actionable insights, and optimize operations effortlessly.

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Teneo Ecosystem 2024 with LLM Orchestration

Achieve 95% First Contact Resolution and Elevate Customer Satisfaction with Teneo's Optimized NLU for any LLM. 

Trusted by industry leaders like Swisscom, Telefónica Germany, and HelloFresh, Teneo transforms customer interactions with proven results.

Accurate, Controllable, and Scalable:

Achieve 95% First Contact Resolution with Teneo’s optimized NLU accuracy, enhanced by LLMs. Directly impact customer satisfaction and operational efficiency.

Complete AI Control:

Gain granular control over LLM deployment in every customer interaction, reducing hallucinations and enhancing service quality.

Auto-Scalability at its Best:

Seamlessly handle high interaction volumes with Teneo, offering a consistent and unparalleled experience across your customer service operations.

High Accuracy and Control: 

- Achieve unmatched accuracy of +95%. 
- Granular control over every LLM conversation. 

Scalability:

- Handles 9 million calls per year supported. 
- Reduces call handling cost by 20%. 

Operational Efficiency: 

- Reduces average hold time by 2 minutes. 
- Increases automation to +40%.

Flexible and Vendor Versatility: 

- Select your preferred LLM and vendors for optimal performance. 
- Save 98% in LLM Operation Expenses (OpEx). 

Continuous Improvement: 

- Continuously monitor, analyze, and optimize every interaction. 

Features

Key features of Teneo LLM Orchestrator

customer happy with the service she has received

Success Indicators

Experience real impact in Generative AI. High volume handling, improves service quality, even with increased volumes. Scales and collaborates across no-tech, low-tech, and pro-tech teams.

9 Million Calls

Calls per Year Supported

Swisscom

20% Call Handling Cost Reduction

Call Handling Cost Reduction

Healthcare Tech Leader

2Min Reduction in Average Hold Time

Reduction in Average Hold Time

CSGi

+6 percent Increase in IVR Resolution Rate

Increase in IVR Resolution Rate

Telefónica Germany

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