Unlock the Full Potential of
Genesys Cloud with Teneo AI Agents
Higher Automation
Total Control
Maximum ROI
Why Settle for Basic Automation?
Elevate Your AI Agents with Teneo
Turn your phone channel into a true digital experience—without frustrating deflections.
Customers contact you to solve problems, not to be deflected to a chatbot, navigate endless menus, or guess the right queue. They want fast, effective solutions — without the wait.
With Teneo Agentic AI, millions of customers every month experience instant, intelligent resolutions:
No Queues
Get rid of frustrating hold times
No Keypad Navigation
Say goodbye to endless prompts
60% AI Resolution Rate
More automation, less effort
The Power of Genesys Cloud + Teneo Agentic AI
Genesys Cloud is powerful, add on Teneo Agentic AI, and take your customers experience to the next level.
Get unmatched accuracy (99%)
Seamless automation
Full scalability
Complete visibility within your Genesys Cloud
It’s time to transform customer engagement.
Let AI work for you, not against your customers.
Fast time to value
Get up and running in days, not months, with our native Genesys AppFoundry connectors and intuitive authoring.
100+ languages supported
Deliver seamless global experiences with 86 native languages built in.
More Automation
More Visibility
More ROI
Automated testing & maintenance
Keep your AI agents performing at peak efficiency with built-in regression testing and native optimization
Enterprise-ready flexibility
Automate customer service, sales, HR, IT support, and beyond, with deep integrations into your workflows.
Pre-built industry accelerators
Jumpstart deployments with tailored solutions for financial services, retail, telecom, and more.
Better Together: Genesys Cloud + Teneo
Genesys Cloud provides the best-in-class contact center backbone, and Teneo enhances it with advanced AI Agents
No “Black Box” AI
Maintain full transparency and control over AI decisions within Genesys.
Higher automation, lower costs
Automate complex interactions, not just simple FAQs, reducing live-agent workload.
Enterprise-grade compliance
Stay secure with GDPR, SOC 2, HIPAA, and EU AI Act readiness.
Seamless integration
Teneo is natively integrated within Genesys Cloud ensuring no loss of data or control.
Real Customers
Real Results
See the Difference for Yourself
Teneo is the missing piece to your Genesys Cloud AI strategy
Don't settle for basic automation—supercharge your customer engagement today.
Ready to transform your contact center?