Teneo Enterprise Agentic AI
Empower Your Business with Adaptive, Goal-Oriented AI
Teneo’s Agentic AI transforms automation into intelligence, enabling you to effortlessly create a diverse range of AI agents that optimize customer journeys, resolve issues, boost satisfaction, and drive revenue—all with intelligent adaptability to customer needs.
Key benefits of Teneo Agentic AI
Call Containment
Achieve over 60% call containment by resolving customer queries within a single call, reducing escalations and saving time.
Unmatched Accuracy
Benefit from 99% accuracy in intent and entity detection, ensuring reliable, consistent, and professional interactions.
ROI-Driven Impact
Realize substantial operational savings with Teneo Agentic AI. Including USD 32.4 million per month in reduced costs.
Bring your AI agents to life with natural, engaging voices.
AI Voices for AI Agents
Teneo integrates with any speech provider to create ultra-realistic, industry-specific voices tailored to your brand. Let’s explore some examples below:
Madda Drive
Female - English (UK)
- Confident
- Tech-Savvy
- Enthusiastic
Automotive
Chris Code
Male - English (UK)
- Analytical
- Calm
- Detail-Oriented
Software & Technology
Marie Skye
Female - English (US)
- Friendly
- Helpful
- Organized
Airlines
Andreas Vault
Male - English (US)
- Trustworthy
- Authoritative
- Empathetic
Banking
Nuria Cart
Female - English (US)
- Cheerful
- Enthusiastic
- Proactive
Retail
Per Shield
Male - English (US)
- Dependable
- Knowledgeable
- Formal
Insurance
Yoleidy Care
Female - English (US)
- Compassionate
- Patient
- Knowledgeable
Healthcare
Fredrik Connect
Male - English (US)
- Friendly
- Resourceful
- Resonant
Telco
Roger Wander
Male - English (UK)
- Adventurous
- Optimistic
- Approachable
Travel
Patrik Welcome
Male - English (US)
- Hospitable
- Attentive
- Authentic
Hospitality
Maria Power
Female - English (US)
- Efficient
- Reliable
- Calm
Utility
Eric Shop
Male - English (US)
- Approachable
- Knowledgable
- Happy
E-Commerce
Built for Business Goals
Teneo’s AI agents are more than reactive—they actively work toward your business KPIs.
Adaptive Reasoning: Every interaction is intelligently guided, resolving basic support queries and handling complex tasks with smooth transitions to live agents when needed.
Autonomous Decision-Making: Agents dynamically decide next steps, ensuring natural and efficient customer journeys.
Outcome-Oriented Actions: From resolving tickets to completing sales, every agent action is designed to deliver measurable outcomes.
Smarter Collaboration Through Context Sharing
Your AI agents don’t work in silos. Teneo enables seamless collaboration across channels, tasks, and agents.
Unified Customer Memory: Retain preferences, past interactions, and historical data for truly personalized experiences.
Dynamic Agent Collaboration: Agents transfer tasks and context smoothly—imagine a support agent solving an issue, then passing the customer to a sales agent for a tailored upsell.
Consistent Brand Experience: Deliver a cohesive, context-aware customer journey across every interaction.
Turn Every Interaction into Revenue
Teneo’s AI agents do more than solve problems—they create opportunities for growth.
Intelligent Recommendations: Suggest relevant upgrades or complementary products at the perfect time.
Proactive Offer Timing: Use real-time context and customer data to present offers that feel natural and helpful.
Scalable Impact: With 17,000+ agents in production, Teneo helps enterprises drive conversions globally.
Transformative projects like these don’t materialize on their own. They require a cohesive vision, from product marketing through to senior leadership to secure essential stakeholder buy-in. Teneo.ai’s Agentic AI exemplifies our commitment to investing in breakthrough technology and talent, paving the way for future success.
Manager of A.I. and Automation
Leading European Telecommunications Company
Revolutionizing Enterprise Automation with Agentic AI
Teneo’s Agentic AI empowers businesses to orchestrate thousands of intelligent agents that think, reason, and act independently. From context-aware decision-making to seamless collaboration, our platform scales with your enterprise to deliver real impact.
17,000+ AI Agents in Production: Trusted by global enterprises for reliability and scalability.
One Unified Platform: Design, deploy, and refine all your AI agents in one place—no third-party tools required or charged extra.
Platform Highlights
Why Enterprises Trust Teneo
All-in-One Agentic Platform
Build, deploy, and optimize AI agents with native built-in orchestration provided at no extra cost—no additional integrations required.
Advanced AI Reasoning
Teneo’s agents intelligently select workflows to autonomously fulfill and complete processes or tasks, escalating to humans when needed.
Context-Driven Personalization
Use real-time and historical data to deliver interactions that feel human-like and adaptive.
Enterprise-Scale Performance
Handle massive deployments without sacrificing speed or reliability.
Omnichannel Support
Offer seamless customer experiences across voice, chat, social, and more.
Compliance & Security
Safeguard data with enterprise-grade security and compliance with global standards.
Proven Success at Scale
Teneo’s platform delivers tangible results:
25% Higher Upsell Rates
Increased Customer Satisfaction and Retention
60% Reduction in Support Costs
Success Stories
Success Stories: AI Innovation at Scale
Explore how enterprises have harnessed Teneo’s AI solutions to innovate and scale:
Operational Scalability: Discover how Teneo helped enterprises reduce costs while scaling AI systems.
LLM Orchestration at Scale: Learn how seamless orchestration improved quality and consistency.
Frequently Asked Questions
What is Agentic AI?
Agentic AI refers to artificial intelligence (AI) that independently reasons, makes decisions, and proactively achieves specific goals like Teneo AI Agents, instead of just passively responding to commands or queries.
What is Teneo Enterprise Agentic AI?
Teneo is a platform that lets businesses create intelligent AI agents that think, act, and deliver results at scale.
Why is Agentic AI considered the future of automation?
Agentic AI represents the future because it moves beyond basic automation. Instead of just performing tasks, it actively adapts, collaborates, solves complex problems, and drives measurable business results.
How does Teneo go beyond basic automation?
Teneo agents don’t just respond, they reason, decide, and work toward business goals like sales, support resolution, and retention.
Can Agentic AI really understand and personalize interactions?
Yes, Agentic AI with Teneo leverages historical data, context awareness, and real-time adaptation to deliver highly personalized interactions that feel genuinely human-like.
Are Agentic AI agents able to collaborate with humans?
Absolutely. Agentic AI agents can seamlessly escalate complex tasks to human agents, transferring context and relevant information to ensure smooth handoffs and controlled outcomes.
How quickly can businesses see results with Agentic AI?
Many enterprises experience measurable improvements, like higher upsells, reduced support costs, and increased customer retention within days after deploying Agentic AI.
Is Agentic AI the future?
Yes. Agentic AI is already transforming how businesses interact with customers and optimize operations. Its ability to reason, learn, and independently achieve goals positions it as the next evolution of intelligent automation.
What’s the best way to get started with Teneo?
Book a quick discovery call and see how fast you can launch smart, goal-driven AI agents.
Ready to Scale with Agentic AI?
Discover what’s possible with goal-oriented, context-aware AI that boosts satisfaction, streamlines workflows, and drives revenue.