Cookie Policy
Last updated: 10 November 2026
A cookie is a small file that can be used to store certain information that you have already provided while browsing the website. Cookies do not harm your computer; they are useful for providing easier navigation and to make the experience friendlier.
What is the purpose of cookies on the Teneo AI website?
The main purpose of our cookies is to improve your browsing experience on our website. For example, a necessary cookie remembers the choice you make in the cookie banner, so you are not asked again on every page.
The information collected by the cookies also allows us to implement improvements in the web, using estimates on patterns and numbers, this way we can adapt the website to the interests of each user.
The cookies used by our website do not store sensitive personal identification information such as your address, your password, data on your credit card, etc.
Who is responsible?
Teneo AI AB is responsible for the cookies on www.teneo.ai. The necessary cookie that stores your choice stays on your device. If you allow Analytics or Marketing, Google and HubSpot also process the information those cookies collect, and they may transfer it outside the EU/EEA. The cookies are listed under Cookies this site sets. How we handle personal information is described in our Privacy Policy.
How do we use Cookies and other similar technologies?
This website uses cookies and similar technologies. This information, once collected, is analyzed for different purposes, mainly to improve and optimize your browsing experience, to track the use of the website, and to understand your preferences. We also use cookies to obtain aggregate data on the traffic and interaction of the website, in order to identify trends and obtain statistics so that we can improve our website.
Google Analytics is loaded through Google Tag Manager (container GTM-M8CCG8J). HubSpot tracking uses portal 25877488. Neither sets Analytics or Marketing cookies until you allow that category. Until then, analytics storage and ad storage stay denied, and the HubSpot tracking script is not added to the page.
What types of cookies do we use?
On this website the banner offers three categories: Necessary (always on), Analytics, and Marketing. We do not set a separate preferences cookie. Cookies this site sets lists only the cookies this site sets. The notes below explain how cookies are usually classified.
In general, there are three different ways to classify cookies: what purpose they serve, how long they endure, and their provenance.
Purpose – You will be able to opt-in or opt-out cookies according to their purpose.
Strictly necessary cookies — These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. These cookies will generally be first-party session cookies. While it is not required to obtain consent for these cookies, what they do and why they are necessary should be explained to the user.
Preferences cookies — Also known as “functionality cookies,” these cookies allow a website to remember choices you have made in the past, like what language you prefer, what region you would like weather reports for, or what your user name and password are so you can automatically log in.
Statistics cookies — Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. On this site that category is Analytics. It covers Google Analytics and HubSpot analytics cookies, which can include a visitor identifier. They are set only after you allow Analytics.
Marketing cookies — These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and almost always of third-party provenance.
Duration
Session cookies – These cookies are temporary and expire once you close your browser (or once your session ends).
Persistent cookies — These cookies remain until they expire or you delete them. The duration of each cookie this site sets is in the table below. Our own consent cookie lasts 12 months. Google Analytics cookies last 2 years.
Provenance
First-party cookies — As the name implies, first-party cookies are put on your device directly by the website you are visiting.
Third-party cookies — These are the cookies that are placed on your device, not by the website you are visiting, but by a third party like an advertiser or an analytic system.
Can you disable the use of cookies?
Yes, cookies can be disabled. However, if you select this setting, you may be unable to access certain parts of our website, resulting in less efficient browsing and you might not be able to take advantage of some of our services.
Strictly necessary cannot be opt out because these are essential to operate the websites.
If you want to restrict, block or erase cookies from this website, use Cookie settings. That opens the same panel as the Cookie settings link in the footer. You can turn Analytics or Marketing off, or reject them all. Turning a category off deletes the cookies that category set. For more details on setting cookies in your browser, see the “Help” menu of it. Alternatively, you can opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
Your cookie choices
A banner at the bottom of the page asks you to choose before any non-essential cookie is set. You can accept all, reject all, or open Settings and pick categories. The categories are:
- Necessary. Always on. These cookies run the site, keep it secure, and store this choice. You cannot turn this category off.
- Analytics. Measures how the site is used, including Google Analytics. Allowing it also allows HubSpot analytics cookies.
- Marketing. Measures campaigns and advertising, including Google ads cookies. Allowing it tells HubSpot that advertisement cookies are allowed.
Nothing in Analytics or Marketing is set before you choose. Google Consent Mode starts with analytics storage and ad storage denied. The HubSpot tracking script (js.hs-scripts.com/25877488.js) is added only after you allow Analytics or Marketing.
Your choice is kept for 12 months in a first-party cookie named teneo_consent and in local storage under the same name, version 1. You can change or withdraw it at any time with Cookie settings in the footer, or with the same control on this page. Turning Analytics or Marketing off deletes the cookies that category set.
Cookies this site sets
Google Analytics is delivered by Google Tag Manager, container GTM-M8CCG8J. HubSpot is portal 25877488. The table is the list of cookies this site sets.
The HubSpot tracking script loads when you allow Analytics or Marketing. HubSpot analytics cookies follow the Analytics choice. HubSpot’s advertisement category follows the Marketing choice. The four HubSpot names in the table are analytics cookies.
| Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
teneo_consent |
Teneo | Stores your consent choice: version 1, whether Analytics is on, whether Marketing is on, and when the choice expires. The same value is stored in local storage as teneo_consent. Set when you make a choice. |
Necessary | 12 months |
_ga |
Google Analytics, via Google Tag Manager GTM-M8CCG8J |
Distinguishes visitors so the site can be measured. Set only after Analytics consent grants analytics storage. | Analytics | 2 years |
_ga_<container-id> |
Google Analytics, via Google Tag Manager GTM-M8CCG8J |
Keeps session state for the Google Analytics property used by that container. The suffix is the measurement ID configured in the container. Set only after Analytics consent grants analytics storage. | Analytics | 2 years |
_gcl_* |
Google, via Google Tag Manager GTM-M8CCG8J |
Advertising and conversion cookies whose names start with _gcl_, such as _gcl_au. Set only when Marketing consent grants ad storage. |
Marketing | 90 days |
__hstc |
HubSpot (portal 25877488) | Main analytics cookie: domain, visitor id, first visit, last visit, current visit, and session number. Set when Analytics is allowed and the HubSpot tracking script runs. | Analytics | 6 months |
hubspotutk |
HubSpot (portal 25877488) | Visitor identity. HubSpot can pass it when you submit a form, to recognise the same visitor. An analytics cookie, set when Analytics is allowed. | Analytics | 6 months |
__hssc |
HubSpot (portal 25877488) | Counts page views in the current HubSpot session. An analytics cookie, set when Analytics is allowed. | Analytics | 30 minutes |
__hssrc |
HubSpot (portal 25877488) | Records whether this browser session is new. An analytics cookie, set when Analytics is allowed. Removed when the session ends. | Analytics | Session |
HubSpot forms embedded for contact and demo requests use js.hsforms.net. That forms script can load without Analytics or Marketing cookies, so a form can still be submitted if you reject tracking. Information you submit is processed as described in our Privacy Policy.
Transfers outside the EU/EEA
If you allow Analytics or Marketing, Google and HubSpot may transfer personal data from these cookies outside the EU/EEA, including to the United States. Their policies describe that processing:
How Teneo handles personal information is described in the Privacy Policy.
