PUBLIC COMPANY · NASDAQ FIRST NORTH
AI that large, regulated companies trust to act on behalf of their customers.
Teneo builds conversational AI for telecoms, insurers and healthcare companies that cannot afford to get it wrong. We take two products to market: Teneo10, the AI agent approved to act, and Teneo Personal Assistant, the call assistant operators sell to their subscribers.
Why we exist
Most AI can answer. Very little is trusted to act.
Almost every large company has already built a bot on a large language model. Most stall at the same point. The bot can talk, but system owners, security and compliance will not let it touch the systems where the customer's problem actually gets solved.
An answer that sounds right is not good enough when the next step is changing a router setting, booking a technician or logging a medical-device case. Teneo exists to close that gap: AI that is controlled, tested and accountable enough to be given access.
Two products, one foundation
What we take to market
Teneo10
AI approved to act. Not just answer.
For: Contact centers in telecom, banking, finance, insurance, health insurance and medtech.
Teneo10 is an AI agent for voice and chat that resolves the customer's issue inside your systems of record, not just the conversation about it. The parts of the output that matter come from Teneo's own model rather than an LLM, with guardrails and testing built in. That is what gets security and compliance to say yes to backend access.
- Acts in your systems: reconfigures a customer's router, books a technician, opens and updates ServiceNow cases
- Guardrails and testing built in, with a full audit trail
- Fixed price per minute, so cost is known before you scale
- Runs as a headless layer under your existing channels and tools
Teneo Personal Assistant
Give every subscriber a personal assistant they will pay for.
For: Mobile and fixed-line operators.
Teneo Personal Assistant answers calls for your subscribers. It asks the caller real questions and lets the subscriber decide: take the call, or get a transcribed message. The assistant informs. The subscriber decides.
- Runs in the operator's network, on any phone, with no app to install
- Sold in your brand, at your price
- A new paid service for subscribers, not a cost line
Both run on the same Teneo platform, which powers millions of customer conversations a month for some of the world's largest companies.
Proof
In production, at scale
120 million
support calls handled for Microsoft in 2025
91%
of those calls automated, with over 99% accuracy in understanding the request
$30M / month
saved for Microsoft
80%
of AT&T in-home tech support resolved with no human, at around 1 million calls and chats a month
Medtronic chose Teneo10 for regulated support, including pacemaker support. Teneo's hybrid approach has run at AT&T and Medtronic for two years.
Built differently
Built to be trusted with access
Teneo sits between the language model and your customer. Two decades of research and two million lines of production code go into one goal: output you control.
Our model where it matters
The parts of each answer that carry risk come from Teneo's own model, not an LLM. You get predictable output and no LLM lock-in.
Guardrails and testing built in
Every flow is tested before it goes live and every response is validated and logged.
Your data stays where it must
In-country deployment and confidential compute. In Türkiye, the whole stack runs in local datacentres, including telephony, speech and a local LLM.
Cost you can plan
A fixed price per minute, and our own model makes each conversation cheaper to run than an LLM-only bot.
We work directly with large regulated companies and through partners for smaller ones.
Trust & compliance
Built for regulated industries and sovereign demands.
Telecoms, insurers, healthcare and public-sector organisations run Teneo in production. We hold SOC, ISO 27001, GDPR and KVKK credentials.
Governance
Board of Directors
Johan A. Gustavsson
Chairman
Lars Roth
Board member
Mathias Björkholm
Board member
The team you will work with
Per Ottosson
Chief Executive Officer
Fredrik Törgren
Chief Financial Officer
Marie Angselius
Chief Sales and Marketing Officer
Andreas Wieweg
Chief Technology Officer
Patrik Rosenberg
Chief Operating Officer
A small senior team. When you work with Teneo, you work with the people who run it.
Public company
Teneo is listed on Nasdaq First North Growth Market. Our reporting, governance and diversity commitments are public.
Teneo today
Built to be around for the long run
In 2026 we rebuilt Teneo from the ground up: a new product, a new cost base and a new balance sheet. The result is a smaller, faster company with no debt, running some of the world’s largest customer-service operations.
Debt-free
Our loans were converted to equity and a fully guaranteed rights issue closed in 2026. Teneo carries no interest-bearing debt.
Lean by design
We build with AI, and our cost base has nearly halved. That efficiency goes into the product and into fixed per-minute pricing.
Customers who stay
Teneo runs in production at AT&T, Medtronic and Telefónica Germany.
Listed and transparent
Listed on Nasdaq First North, with quarterly reports, audited accounts and a public investor page.
You stay in control whatever happens. Teneo can run on your own infrastructure or in-country, the language model is replaceable, and your flows and integrations are documented and exportable. Source-code escrow is available for enterprise agreements.
Ready for your next step?
First flows are built in days. A typical go-live, including infrastructure, takes six to eight weeks, depending on your integrations.