Boost AI Accuracy to +95%
Experience Unparalleled Efficiency in Contact Center AI, Customer Service Automation and Conversational IVR Systems with TLML™
Discover the Teneo Advantage
Supercharge Your CCAI Performance
Experience a transformative 30% boost in AI efficiency within hours with our AI-driven platform Teneo, designed for high-volume contact centers seeking to elevate their customer interaction quality without added complexity.
AI Precision at Scale
Achieve over +95% accuracy in understanding and addressing customer needs with Teneo's advanced TLML, reducing the risk of customer turnover and reinforcing trust at every touchpoint.
Radical Call Misrouting Reduction
Slash call misrouting by 90% and watch customer satisfaction soar as Teneo OpenQuestion's intelligent routing directs queries to the right agent, decrease wait times and increase successful outcomes.
Dramatic AI Cost Savings
Cut your AI operational expenses in AI by up to 98% by integrating Teneo's Generative AI into your ecosystem, delivering a robust ROI that positively impacts your bottom line with AI.
Proactive Customer Engagement
Revolutionize your customer support with proactive AI that anticipates and meets customer needs in real-time, setting a new industry standard for personalized care with AI that retains and attracts clients.
Contact Center AI Redefined
Unmatched Accuracy
Boost AI interaction precision to over +95% with Teneo's advanced NLU and TLML, diminishing churn and cementing trust
Intelligent Automation
Boost your CCAI performance by 30% swiftly in hours with Teneo, achieving seamless integration and immediate results.
Enhanced Customer Experience
Slash call misrouting by 90%. Teneo’s Conversational IVR OpenQuestion technology ensures inquiries flow to the right place, optimizing resource use and elevating customer satisfaction with AI.
98% Decreased Costs in
Generative AI
Cut operational costs dramatically. With Teneo, maximize AI ROI with LLMs while maintaining the highest quality and functionality.
Some Other Features of Teneo
Control at Scale
Harness the power of Generative AI at scale without the cost spike. Teneo's auto-scalability supports exponential growth across languages and channels.
Open Architecture
Enjoy the flexibility to integrate any Generative AI model, anytime. With Teneo's Open Architecture, you're always equipped with the best integration for your specific needs.
Rapid Deployment
Transform your accuracy in hours and your full contact center in just 60 days. Implement Teneo for quick ROI and sustained operational cost savings.
Secure and Adaptable
Future-proof your tech ecosystem. Teneo's security-first, compliant, and fully customizable AI-platform adapts to your evolving requirements.
Handle More.
Deliver Excellence.
Experience real impact in Generative AI. High volume handling, improves service quality, even with increased volumes. Scales and collaborates across no-tech, low-tech, and pro-tech teams.
Calls per Year Supported
Swisscom
Call Handling Cost Reduction
Healthcare Tech Leader
Reduction in Average Handling Time
CSGi
Increase in IVR Resolution Rate
Telefónica Germany
HelloFresh:
A Teneo Success Story
For a comprehensive look at how Teneo is transforming customer interactions and driving real results, explore our detailed case study.
Teneo's Accuracy Booster™ Maximizes Precision
Revolutionize Your Contact Center's Accuracy and Efficiency
Explore CCAI Automation with a Free Demo
Transform Your Customer Service with AI and Teneo Today